Wheel for MB 540K 1/24 Revell kit

[Bagge]

Veerle bought this kit when we went on our honeymoon,

the Mercedes Benz 540 K Cabriolet A kit no: 07001 from revell, When we opened the box we saw that one of the parts for one wheel was missing,
so i contacted Revell Germany's customer service, and was promised to get a new part sent out to me.

That was many month ago and my latest e-mails haven't been answered so now i ask here if anyone have this kit and especially the wheels for it? i don't know who released it first, but i know my brother had it many many years ago, so maybe there is one laying in a scrap-box somewhere, that can help us get this kit together, otherwise it's going in the trash, because we get no help from revell to solve it :stinker
Maybe if i send this link to revell they atleast answer my mails..... very dissapointed with their CS
//Mats

 

[moon puppy]

Good luck Mats. :zen

 

[jknaus]

Can you cast it from another Mats?

 

[jknaus]

Maybe these guys might have?
http://www.hobbylinc.com/plastic_model_parts_and_accessories
James

 

[Bagge]

Thanks for the link James, it will sure come to use someday
Casting one is possible, but i must do a 2-part mould then, and i prefer to find a wheel rather than making one.
Maybe we go for something completely different

 

[Bagge]

:woohoo: :yipee
I had an e-mail from revell germany waiting today!

here is a copy, i specially like the signature must be the secret department in the basement!



Dear customer,

Many thanks for your information.

Please rest assured that we will handle your mail without delay and we will contact you, if required.

In the meantime please do not send any identical request in writing or over the phone.

The handling time is about 3 to 4 weeks.



Best regards,

Dept. X







---------------------------------------------------------------------------------------------



Revell GmbH

Henschelstr. 20-30
32257 Bünde / Germany

Sitz: Bünde / Amtsgericht Bad Oeynhausen HRB 10158

Geschäftsführer: Hans Ulrich Remfert



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[moon puppy]

Great news! But I'd take the warning serious, you know how those guys in Dept X can be.

 

[Prop Duster]

Department X :coolio ! Wow!! you must have more pull than a harbor tug boat.
To get that level of response is something :pp

ps Good to see they take their customer service seriously. Sometimes we forget how many requests they must receive daylie.

 

[Bagge]

It's about time they do it now, i've been busy since november trying to get an answer from them (ok i got an answer but then nothing happened)
//Mats

 

[reconron]

Department X,huh?
Sounds like a special branch of the Abwehr.https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&ved=0CDkQFjAB&url=http%3A%2F%2Fen.wikipedia.org%2Fwiki%2FAbwehr&ei=IielUfbpMOaX1AXRy4DABQ&usg=AFQjCNE7EifNGrmkunVfguhueJvD7jke6w&sig2=gj0xrwHBb9BS4ZnXEAs3LQ :laugh:

Greetings,Ron.

 

[Bagge]

Just want to let you know that Department X has fullfilled their promise and yesterday the part was delivered

Thanks to Revell Germany for solving this, i understand it's not easy to deal with all requests you get.

Big Big thanks for fixing my wifes kit!!

//Mats

 

[moon puppy]

Good news Mats, hope all is well at home and you're getting just a little bench time in.

 

[Bagge]

Thanks Bob i hope to sit down at the bench this weekend, it's been so warm here to the last days so i've just fall down on the sofa when i come home from work

//Mats